Iceland Volcanic Ash Update

As you will probably be aware we have once again been blessed with volcanic ash drifting in to UK airspace from a volcano located in Iceland. At this time a number of flights in Scotland and the far north of England have been affected. The situation is changing on an hourly basis, and we are continuing to monitor the situation.

We are aware that this is an important time for yourselves, when going overseas to get married and will be hoping to get away to your overseas wedding without a hitch, or at least with little disruption. We want this to happen where possible too!

Just over 12 months ago we experienced the Volcanic Ash the first time around, and following on from our experiences then, and also what we did as a company we would like to offer some guidance, guidelines and reassurance...

WHAT WE WILL DO DURING THE VOLCANIC ASH SITUATION

• Give regular updates via our Facebook Page regarding the ever-changing situation
  


• Extend our office opening hours, where possible to help those imminently due to travel and those currently in-resort
  


• Offer you the option of calling our 24 hour Emergency Telephone Line
  


• Aim to amend passengers’ flights, where possible and practical, to limit disruption
  


• Be as flexible as possible with regards to moving wedding arrangements, dates, times etc. should this be required – without charging any amendment fees

WHAT YOU CAN DO TO HELP THINGS RUN AS SMOOTHLY AS POSSIBLE

• Please keep an eye on updates on our Facebook Page: www.Facebook.com/PerfectWeddingsAbroad
  


• Only call us to ask about arrangements if you are due to travel in the next 48 hours – if you are flying longer than 48 hours in advance there is very little information that we can help you with
  


• Be patient and be prepared to be flexible, this may mean departing or returning in to an alternative airport or spending longer than usual in the airport
  


• Use our 24 Hour Emergency Contact Telephone Number – printed on the bottom of your Final Wedding Voucher
  


• Take a credit card or additional cash, should an emergency occur and you need to spend longer than you planned in-resort
  

IMPORTANT INFORMATION REGARDING WEDDINGS

If you have booked your wedding and holiday with us, it is much easier for us to help you. Likewise if you have booked your wedding reception with us. In this case we are able to better coordinate your arrangements and make changes at short notice should we need to. If you have made arrangements with venues or suppliers yourself we will be unable to assist with changes to any arrangements that you have made.

We of course hope that all flights go as planned, disruption is kept to a minimum and that all weddings go ahead on time as originally scheduled. However if your flights are affected by the volcanic ash...

Where possible, whilst keeping within the constraints of the legal documentation process and residency period in the country you are visiting, we’ll do our utmost to rearrange your wedding time or date to ensure that your wedding still goes ahead during the duration of your holiday stay.

This of course requires changes at short-notice, flexibility and excellent relations with our suppliers to help all of this come together. So for situations when this is required we appreciate your understanding and patience while we make changes to arrangements. This will always of course be done in cooperation with yourselves.

Finally, please keep smiling and cross your fingers!

All the Best

The Perfect Weddings Abroad Team